About BORA

BORA have created revolutionary solutions in cooking and kitchen design. The BORA cooktop extractor fan draws off cooking vapours where they arise – at the cooktop itself. Together with a wide range of flexibly combinable professional cooktops, BORA offers real practical advantages and unites functionality, quality and aesthetics in truly unique systems.

How JES can help

If you are experiencing problems with your BORA appliance, and it is no longer covered by the manufacturer’s warranty, we can provide a number of services to help. We are the approved BORA service partner for the UK. Are appliance engineers and are fully trained on the entire product range. With fast access to authentic BORA OEM spare parts, BORA filters and BORA ducting covered by a 12 month guarantee, we ensure a high quality, trustworthy and reliable service for our clients.

BORA Cooking Systems
BORA Cooking Systems
BORA Cooking Systems

Repair prices

ModelCall out fee1/4 hourly rate
Additional Info As Per BelowAfter hours in Call Out Fee
All Pure Models Surface Mounted£350 Fixed N/A
All Pure Models Flush Mounted£350 FixedN/A
All PURE Filters£75N/A
All Basic Models Surface Mounted£350 Fixed N/A
All Basic Models Flush Mounted£350 Fixed N/A
All BORA Basic Filters£99N/A
GP4 Models Surface Mounted£350 Fixed N/A
GP4 Models Flush Mounted£350 Fixed N/A
All BORA GP4 Filters£99 N/A
All Classic Models both Surface or Flush Mounted£350 (includes up to 2 hours)£25
All BORA Classic FiltersFrom £165 N/A
All Pro Models both Surface or Flush Mounted£350 (includes up to 2 hours)£25
All BORA PRO FiltersFrom £165 N/A
All listed prices exclude parts & VAT

Glass change

ModelCall out fee1/4 hourly rate
Glass change for all BORA AppliancesAs Per BelowAs Per Below
All GP4 Models In a Box£250 FixedN/A
GP4 Models Surface Mounted£350 Fixed N/A
GP4 Models Flush Mounted£350 FixedN/A
All Basic Models In a Box£250 FixedN/A
All Basic Models Surface Mounted£350 FixedN/A
All Basic Models Flush Mounted£350 FixedN/A
All PURE Models In a Box£250 FixedN/A
All PURE Models Surface Mounted£300 FixedN/A
All PURE Models Flush Mounted£350 FixedN/A
All Classic & Pro Models in a Box£250 FixedN/A
All Pro Models Surface & Flush Mounted£350 (includes up to 2 hours)£25
All Classic Models Surface & Flush Mounted£350 (includes up to 2 hours)£25
All listed prices exclude parts & VAT

Servicing prices

ModelCall out fee1/4 hourly rate
Health Check for all BORA Appliances completed every yearAs Per BelowAs Per Below
All PURE's Health Check on Induction Hob £250.00 Fixed N/A
All BORA PURE Filters£79N/A
All BASIC's Health Check on Induction Hob £250.00 Fixed N/A
All BORA Basic FiltersFrom £99 N/A
All GP4's Health Check on Induction Hob £250.00 Fixed N/A
All GP4 Basic FiltersFrom £99N/A
All Classic's Health Check 1 System £300 FixedN/A
All Classic's Health Check 2 System£350 FixedN/A
All Classic's Health Check 3 System£500 FixedN/A
All BORA Classic FiltersFrom £159 N/A
All PRO's Health Check 1 System£300 FixedN/A
All PRO's Health Check 2 System£350 FixedN/A
All PRO's Health Check 3 System£500 FixedN/A
All BORA PRO FiltersFrom £159N/A
All listed prices exclude parts & VAT

Installation

ModelCall out fee1/4 hourly rate
Installation Package for all BORA AppliancesAs Per BelowAs Per Below
All Basic ModelsFrom £275N/A
All Pure ModelsFrom £325N/A
GP4 ModelsFrom £275N/A
All Classic ModelsFrom £400N/A
All Pro ModelsFrom £400N/A
All listed prices exclude parts & VAT

Filter spares

ModelPrice (each)Installation charge
Call us for prices on Genuine BORA filters, Please check our Health plansP.O.AMaybe required on Classic's & Pro Models
All listed prices exclude parts & VAT

Additional Information

Authentic Parts

All parts used at our service visits and repairs are authentic BORA OEM spare parts. We kindly ask you to make note of it, that spare parts are not included in the price above.

Parts Guarantee

Our BORA parts used for repair come with a 12-month guarantee. There is no warranty given on glass once fitted.

Additional charges

Additional charges may be applied for parking, tolls and additional parts if this applies.

What if I want my repair to be Flush Mounted?

We kindly ask our customers to provide the silicon if the system is flush mounted, JES offers the service to supply stone silicon with an adiditional charge of £20.00 plus V.A.T but we kindly ask our customers that JES cannot be called to acount for the differences in the silicone tonality. The labour charge for the service can vary upon the requirements.

What does Installation for BORA products include?

Our prices for installation include 1st fix, 2nd fix, commission and handover.

What can I expect at a BORA Health Check?

Our prices for a BORA system health check includes

1 - An Electrical Connection and Safety Check performed by a certificated J.E.S Field Service Engineer.

2 - A BORA cooking zones performance test with a qualified BORA cookware conducted by a BORA Germany certificated J.E.S Field Service Engineer

3 - An air flow test at recirculating and ducted bora systems conducted by a BORA Germany certificated J.E.S Field Service Engineer ( system dependent)

5 - Check the filter condition and if a new Filter is required then receive 10% off all of your BORA accessories whilst we are at your property.

6 - Check the condition of your Silicon joints if installed, if you require this re-sealing with silicon, we can provide this service at an additional charge.

7 - A free copy of your BORA appliance manual.

8 - A free copy of  "OUR BORA 5 I 5 RECIPE EDITION".

9 - An elaborated JES health check summary report concerning all health checks tests performed by a BORA  Germany certificated J.E.S Field Service Engineer.

Note - if any repairs are required then it changes to a repair charge. Full access will be required for us to complete a BORA Health Check.

JES Service call charge Visit on BORA Products - Dealer/Installer/Enduser Error 

A set charge of £350.00 plus V.A.T will apply (up to 2 hours labour only) if the problem was not caused by the system it's self. We therfore kindly ask you read the confirmation email carefully before acknowledging a service visit. Additional charges listed above may also apply. 

Request form

Request Form
Fill out our Request a Call Back form.

Call back

Call Back
We call you back at a time that suits you.

Diagnosis

Diagnosis
We diagnose the problem on the phone.

Quote

Quote
We will provide a fixed quote including labour, parts and VAT.

Engineer attends

Engineer attends
An expert engineer will come out at a convenient time with our workshop van.

Fixed

Fixed
The problem is fixed.

Accreditations

Electric Safe NAPIT Gas Safe